What customer service can teach us about AI
Machine learning has become one of the business and product world’s go-to buzzwords. Healthcare! Business intelligence! Personal assistants! If you were to take the tech... Read More
Hey, digital companies: stop building creepy products
Most people have encountered bad software – it’s a part of life, and it’s even one we’ve grown to tolerate in certain ways. But with... Read More
Product Hacker Podcast: Blockchain
In our inaugural episode of the Product Hacker podcast, we’re joined by Arcwebers Shahrukh Tarapore and Mark Hughey as we dig into the ups and... Read More
Aetna is taking on insurance fraud with machine learning
Data science and AI could give investigators the edge in the battle against healthcare fraud, waste, and abuse. Data science is big business in the... Read More
How to create a text-generation neural network
(And why we made one our PR person for SXSW.) Earlier this month, we launched a new Twitter account, The PR Human (@thePRhuman). Despite the... Read More
What UX can tell us about fixing the healthcare experience
Healthcare should take to heart the first rule of user experience: give the users what they want. With the upcoming buyout of Aetna by the... Read More